This table is also inserted in this document if you want to download a local copy for easier reference
Service Category Membership | Service Request Name | Additional Parameter Fields * Denotes Mandatory |
Note | May require approval? |
Account Login Request | Aconex Login | Name of person account to be created for | The Name field (on the right) is only required if the login is required for a new starter. Otherwise tick the ''Request for someone else" box . If the account setup is for you then this tick box not required. | Yes |
EasyBOP Login | Name of person account to be created for | |||
Evision Login | Name of person account to be created for | |||
Flag Login | Name of person account to be created for | |||
New Starter s Only | New Starter | New Starter Name | This may be used for a new starter - agency or permanent | No |
Hardware Provisioning | Replacement Mouse | NA | No | |
Replacement Keyboard | NA | No | ||
Laptop | Name of person account to be created for | The Name field (on the right) is only required if the login is required for a new starter. Otherwise tick the ''Request for someone else" box . If the requirement is for you then this tick box not required. | Yes | |
Office Based Desktop | Name of person account to be created for | No | ||
Request for additional Monitor | Name of person account to be created for | Yes | ||
Site Desktop | Requestor (it will default to your name) Site where desktop(s) to be allocated* No of desktops required Business Case |
If requirement is for desktop to be allocated to a person then Number Required is not required | Yes | |
Phones & Tablets | Desk Phone | Name of person account to be created for | The Name field (on the right) is only required if the login is required for a new starter. Otherwise tick the ''Request for someone else" box . If the requirement is for you then this tick box not required. | No |
Headphones | Name of person account to be created for | Yes | ||
Mobile Phone | Name of person account to be created for | Yes | ||
Tablet | Name Site Name |
The Name field (on the right) is only required if the login is required for a new starter. Otherwise tick the ''Request for someone else" box . If the requirement is for you then this tick box not required. Site only required if not being assigned to a person |
Yes | |
Printing | Connection to Shared Printer | Name Printer Name* |
The Name field (on the right) is only required if the login is required for a new starter. Otherwise tick the ''Request for someone else" box . If the account setup is for you then this tick box not required. | No |
Multi Function Device | Requestor (it will default to your name) Name of printer to connect to |
Yes | ||
Projects | Project Setup Meeting | Requestor (it will default to your name) Name Application e.g. EasyBOP Name of Project |
No | |
Security & Permissions | Access to blocked web site | Name of website* | Yes | |
Access to Shared Mailbox | Name of mailbox to be shared* Name(s) requiring access |
The Names requiring access field (on the right) is only required if multiple people require access. Otherwise tick the ''Request for someone else" box . If the requirement is for you then this tick box not required. | Yes | |
Access to Shared Network Drive | Name(s) of people requiring this access Mapped Drive Name* Include Sub directories Level of Access Required* |
The Names field (on the right) is only required if multiple people require access. Otherwise tick the ''Request for someone else" box . If the requirement is for you then this tick box not required. | Yes | |
Membership of Network Group(s) | Name of person(s) requiring access Network distribution or Security Groups requiring membership of |
The Names field (on the right) is only required if multiple people require access. Otherwise tick the ''Request for someone else" box . If the requirement is for you then this tick box not required. | Yes | |
Agency Leaver | Permanent staff will be dealt with via OpenHR leaving process Always tick the ''Request for someone else" box and enter the name of the leaver. |
No | ||
Site Setup and Closure | Site Setup | Date* Site Name* Setup Form MUST be completed and attached please |
Click on this link to download and complete Site Setup Form Date site setup is required and Site Name are mandatory |
No |
Site Shutdown | Date* Site Name* |
Name of site and date IT is to be decommissioned on site | No | |
Software Installation and Licencing | Adobe | Name Adobe Product* |
The Name field (on the right) is only required if the login is required for a new starter. Otherwise tick the ''Request for someone else" box . If the requirement is for you then this tick box not required. | Yes |
Autodesk | Name AutoDesk Product* |
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Asta Power Project Viewer | Name | |||
MS Project | Name | |||
PDF Exchange | Name | |||
Visio | Name | |||
Sundries | Access Key Fob | Name | Yes | |
EasyBOP Changes | Project* Change* |
Enter the name of the project and details of requirement | Yes | |
Flag Changes | Project* Change* |
Enter the name of the project and details of requirement | Yes | |
How Do I? | How Do I* | This Service Request is not to report an issue or problem, it is to ask for guidnace on how to do something | No |