This table is also inserted in this document if you want to download a local copy for easier reference

Service Category Membership Service Request Name Additional Parameter Fields
  * Denotes Mandatory
Note May require approval? 
Account Login Request  Aconex Login  Name of person account to be created for The Name field (on the right) is only required if the login is required for a new starter. Otherwise tick the ''Request for someone else" box . If the account setup is for you then this tick box not required. Yes 
EasyBOP Login  Name of person account to be created for
Evision Login  Name of person account to be created for
Flag Login  Name of person account to be created for
New Starter s Only New Starter  New Starter Name  This may be used for a new starter - agency or permanent No 
Hardware Provisioning  Replacement Mouse  NA
No 
Replacement Keyboard  NA
No 
Laptop  Name of person account to be created for The Name field (on the right) is only required if the login is required for a new starter. Otherwise tick the ''Request for someone else" box . If the requirement is for you then this tick box not required. Yes 
Office Based Desktop  Name of person account to be created for No 
Request for additional Monitor   Name of person account to be created for Yes 
Site Desktop  Requestor (it will default to your name)
Site where desktop(s) to be allocated*
No of desktops required
 Business Case
If requirement is for desktop to be allocated to a person then Number Required is not required Yes 
Phones & Tablets  Desk Phone  Name of person account to be created for The Name field (on the right) is only required if the login is required for a new starter. Otherwise tick the ''Request for someone else" box . If the requirement is for you then this tick box not required. No 
Headphones  Name of person account to be created for Yes 
Mobile Phone  Name of person account to be created for Yes 
Tablet  Name
 Site Name
The Name field (on the right) is only required if the login is required for a new starter. Otherwise tick the ''Request for someone else" box . If the requirement is for you then this tick box not required.
Site only required if not being assigned to a person
Yes 
Printing  Connection to Shared Printer  Name
Printer Name*
The Name field (on the right) is only required if the login is required for a new starter. Otherwise tick the ''Request for someone else" box . If the account setup is for you then this tick box not required. No 
Multi Function Device  Requestor (it will default to your name)
 Name of printer to connect to

Yes 
Projects  Project Setup Meeting  Requestor (it will default to your name)
Name Application e.g. EasyBOP
 Name of Project

No 
Security & Permissions  Access to blocked web site  Name of website* 
Yes 
Access to Shared Mailbox Name of mailbox to be shared*
 Name(s) requiring access
The Names requiring access field (on the right) is only required if multiple people require access. Otherwise tick the ''Request for someone else" box . If the requirement is for you then this tick box not required. Yes 
Access to Shared Network Drive  Name(s) of  people requiring this access
Mapped Drive Name*
Include Sub directories
Level of Access Required*
The Names field (on the right) is only required if multiple people require access. Otherwise tick the ''Request for someone else" box . If the requirement is for you then this tick box not required. Yes 
Membership of Network Group(s) Name of person(s) requiring access
 Network distribution or Security Groups requiring membership of 
The Names field (on the right) is only required if multiple people require access. Otherwise tick the ''Request for someone else" box . If the requirement is for you then this tick box not required. Yes 
Agency Leaver 
Permanent staff will be dealt with via OpenHR leaving process
 Always tick the ''Request for someone else" box and enter the name of the leaver.
No 
Site Setup and Closure  Site Setup  Date*
Site Name*
 Setup Form MUST be completed and attached please
Click on this link to download and complete     Site Setup Form
 Date site setup is required and Site Name are mandatory
No 
Site Shutdown  Date*
 Site Name*
Name of site and date IT is to be decommissioned on site No 
Software Installation and Licencing  Adobe Name
 Adobe Product*
The Name field (on the right) is only required if the login is required for a new starter. Otherwise tick the ''Request for someone else" box . If the requirement is for you then this tick box not required. Yes 
Autodesk Name
 AutoDesk Product*
Asta Power Project Viewer Name
MS Project Name
PDF Exchange Name
Visio Name
Sundries Access Key Fob Name Yes 
EasyBOP Changes Project*
 Change*
Enter the name of the project and details of requirement Yes 
Flag Changes Project*
 Change*
Enter the name of the project and details of requirement Yes 
How Do I? How Do I* This Service Request is not to report an issue or problem, it is to ask for guidnace on how to do something No